Step 1 - Verify the RTO on training.gov.au
Before you pay anyone, check that they are a current RTO authorised to deliver the specific unit of competency you need. Every nationally-recognised course has a unit code (e.g. CPCWHS1001 for the White Card). The national register - training.gov.au - lets you look up any RTO by name or code and confirm exactly which qualifications they are approved to deliver.
White Card (CPCWHS1001) - State Regulator Directories
In every Australian state or territory except Tasmania the White Card must be delivered face-to-face by an RTO approved by that state's WHS regulator. The directories below list currently-approved providers in each jurisdiction.
Rail (RIW / SARC / Fatigue / Medical)
Rail industry workers register through the national Rail Industry Worker (RIW) program. SARC and other rail competencies are delivered by RIW-recognised training partners listed on the RIW portal. Medicals must be performed by an ONRSR-recognised Authorised Health Professional.
Mining (Standard 11)
Mining inductions are delivered by RTOs against RII-package units. Queensland coal operations additionally require a Coal Board Medical (Form 11/CMS Medical) delivered by a Nominated Medical Adviser (NMA).
Before You Pay - Red Flags to Avoid
- "Instant" White Card online in NSW/VIC/QLD/WA/SA/ACT/NT. Not legal in those states - the card will not be recognised. Only Tasmania permits purely online delivery.
- Cannot be found on training.gov.au. If the provider or the unit isn't on the national register, it is not nationally recognised.
- Guaranteed pass / no real assessment. Nationally-recognised units require demonstrated competency. A "guaranteed pass" offer is a fraud indicator.
- No identity verification. Legitimate providers verify your identity (100-point check or equivalent) before issuing a Statement of Attainment.
- Overseas-only qualifications. Overseas courses are not recognised for Australian high-risk work. Always verify Australian unit codes.